Privacy Policy

Printcraft Privacy Policy

Printcraft.ae is operated by Global Business Center FZE. Printcraft values your trust and is committed to safeguarding your personal information. We collect and handle your data responsibly to improve your experience and deliver our services efficiently. By using our website and submitting your information, you acknowledge and agree to the practices described in this Privacy Policy. We strictly do not sell or share your personal details with third parties without your permission.

Our services are not intended for individuals under the age of 18. We do not collect or store personal information from anyone under 18 years old.

1. Information We Collect

We collect personal and non-personal information when you:

• Create an account or place an order
• Contact us via website, email, phone, or live chat
• Browse our website

Types of data we may collect:

• Full name, company name, contact details (email, phone number, address)
• Billing and shipping information
• Order history and preferences
• Uploaded artwork or files
• Payment information (processed securely via third-party gateways)
• IP address, browser/device data, and website usage behavior

2. How We Use Your Information

We use your personal information to process and deliver your orders, respond to inquiries or customer service requests, and send important transactional emails such as order confirmations and shipping updates. Additionally, we use the data to enhance our services and overall customer experience, conduct analytics and marketing (only with your consent), and fulfill legal and financial obligations. You may opt out of non-essential communications at any time.

3. Sharing Your Information

We do not sell or rent your personal data.

We may share it with:

• Trusted third-party partners (e.g., logistics, payment processors)
• Legal or regulatory authorities if required by law
• Internal departments for production, delivery, or account management

All partners are contractually required to safeguard your information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze traffic and performance, and enhance site functionality. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect some features.

5. Data Security

We implement a variety of technical and organizational measures to safeguard your data. These include SSL encryption, secure servers, and firewalls, as well as access restrictions and confidentiality agreements for our staff. However, no method of transmission over the Internet can be considered completely secure.

6. Data Retention

We keep your data only as long as it is necessary to fulfill orders and service obligations, comply with legal and accounting requirements, and enhance our services and user experience. You may request deletion of your data, subject to legal obligations.

7. Your Rights

You have the right to access and review your personal data, correct inaccuracies, request deletion, and object to or restrict processing. You may also withdraw consent for marketing at any time. To exercise these rights, contact us at hello@printcraft.ae.

8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may revise this policy occasionally to reflect service updates or legal requirements. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: hello@printcraft.ae
Printcraft.ae